How do I hard reset my smartphone and completely restore it to the original factory settings?
Please note: a hard reset will completely erase all the data, settings and content on your smartphone, returning it to the original factory settings. We strongly advise that you back up your device before a hard reset.
To reset your smartphone and erase all its content, first make sure your phone is connected to a power source. We also recommend that your battery is at least 50% charged when you perform a hard reset.
You can follow below steps to reset your phone: 1) Go to “Settings”. 2) Touch “System” 3) Touch “Reset options”. 4) Touch “Erase all data (Factory reset)” to start. 5) Touch “RESET PHONE” in the open window. 6) Touch “RESET EVERTHING”.