What can I do if my phone got lost or stolen?

25.06.20

If your phone is lost or stolen, here are the things we recommend:

  • Contact your network provider straight away, so they can block it and stop anyone else using it.
  • If your phone is stolen, you should report it to your local police station. You will need the IMEI number to give it to the police. If you can’t find it, you can ask your network provider.
  • If you phone is Android smartphone and you’ve added a Google Account to your device, you can use Find My Device provided by Google to locate and erase your device. You can get guidance on this by searching on Google Support.